An increased customer satisfaction due to enhanced visibility between parking operators and customers
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The client is a parking authority who manages a portfolio of parking areas at a premium location in Delhi, India. As the ticket management was a manual process, starting from parking slips to vehicle in-out movement, it raised some serious concerns.
The client partnered with Motherson Technology Services to implement an automated and smart parking management system and attained the below benefits:
Results:
Notable increase by 27% in the invoicing
An improved system with digital check-in and check-out
Real-time reports
A complete hold of data for the parking authority
Increased transparency between parking operators and visitors
Automated the manual work, thereby leaving less room for error