Human Resource Operations

Talent, Technology, and Transformation for Growth

Navigate the complexities of modern workforce management with streamlined Human Resource Operations. By integrating advanced analytics, automation, and a consulting-led approach, enterprises can cultivate an agile and engaged workforce. It fosters a culture of continuous improvement, driving both employee satisfaction and tangible business results in a competitive global environment.

F&A Efficiency Backed by Real Impact

98.5%

accuracy in employee data management across global HR systems

40-50%

reduction in turnaround time for core HR operations

20-25%

operational cost savings through process standardisation and automation

>98%

on-time execution of payroll, benefits, and compliance activities

Right Talent, Right Time, Right Fit

Structured 360° Spectrum of Human Resource Operations

Talent Sourcing and Acquisition

  • Attracting the Right Talent: Strategic sourcing from both internal and external talent pools.
  • Selection Support: Coordinated interview scheduling and comprehensive recommendation reports.
  • Onboarding Excellence: A seamless transition from pre-onboarding to full integration.

HR Employee Services and Support

  • Employee Lifecycle Management: Efficient handling of all stages of an employee’s journey.
  • Query Resolution: Dedicated helpdesk for prompt and effective employee query handling.
  • Audit and Compliance: Support for internal and external audits.
  • Data and Policy Management: HR data governance and administration.

Compensation and Benefits

  • Performance and Rewards: Annual performance reviews.
  • Job Architecture: Structured job evaluations.
  • Compensation Benchmarking: Market-aligned salary analysis.
  • Incentive Management: Global compensation planning.

Learning and Development

  • Programme Design: Custom learning programs.
  • Logistics and Administration: Training coordination.
  • Feedback and Assessment: Effectiveness evaluations.

Employee Exit and Retirement Management

  • Smooth Offboarding: Documentation and asset management.
  • Insightful Feedback: Structured exit interviews.
  • Financial Settlements: Final clearances.

HR Analytics and Reporting

  • Training Effectiveness: Measurement of training ROI.
  • Employee Engagement: Satisfaction and happiness tracking.
  • Workforce Analytics: Absence and attrition insights.
  • Productivity Metrics: Employee productivity index.

HR Operations Enabled by Digital Transformation

Consulting-led Frameworks and Digital Accelerators

Consulting-Led Approach

A strategic methodology that leads to world-class HR ecosystems, resulting in enhanced efficiencies and effectiveness.

Workforce Strategy and Compliance

Utilising HR benchmarks and operating models for optimal workforce strategy and compliance, including contract labour management.

Learning and Development Expertise

A dedicated pool of resources to train cross-functional teams on desired skill sets.

HR Contract Management

End-to-end contract management and digitisation, leading to a paperless HR ecosystem.

Attendance Automation and HR Applications

RPA-led process automation resulting in automation of manual transactions.

ESS Helpdesk

A 24x7 employee self-service helpdesk to address employee queries from hire to retire.

Master Data Transformation

Tool-enabled master data cleansing, standardisation, enrichment, and ongoing operations.

Operational Value with Tangible Workforce Impact

Measurable Results Ensuring Compliance and Employee Satisfaction

  • Significant operational cost control through streamlined processes
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  • Consistently high accuracy in HR operations reporting
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  • Improved turnaround across all HR workflows
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  • A reliable employee services ecosystem that builds trust
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  • Strong compliance posture with global and regional standards

Case Studies

Converging transformation and growth to integrate innovation

Insights

Stay ahead with expert insights and innovative ideas